Cue Raises $5M in Funding

Cue, a customer service software company based in Cape Town, South Africa, has raised $5 million in a new funding round to scale its AI-driven customer service platform and enter new markets.

The funding round was co-led by Knife Capital and FAM Investments.

Cue plans to utilize the new capital to invest in engineering, specifically focusing on voice infrastructure and security. Additionally, the funds will support sales and marketing initiatives in the UK and South Africa, alongside efforts to expand the company's presence into new geographical markets.

Founded in Cape Town, Cue is a customer service software company that specializes in AI agents capable of managing customer queries from start to finish. Originally focused on managing chats across messaging platforms like WhatsApp, the company has evolved to provide automated solutions for businesses in sectors such as automotive, retail, insurance, finance, and education.

Funding Details

Company Website: https://cuedesk.com

Company: Cue

Raised: $5M

Round: Series A

Funding Date: July 15, 2026

Lead Investor: Knife Capital, FAM Investments

Software Category: Customer Service Software