First Due Secures $355M Strategic Growth Investment

First Due Secures $355M Strategic Growth Investment

First Due, a New York–based all-in-one software platform for public safety agencies, has secured a $355 million strategic minority growth investment.

The round was led by JMI Equity, with participation from TCV and continued support from Serent Capital.

Founded in 1992, JMI Equity is a software-focused private equity firm based in the greater Washington, D.C., area and San Diego. With a focus on software companies, JMI has partnered with countless entrepreneurs, founder-owners, and management teams, investing in over 190 companies since its inception. To date, the firm has completed more than 120 exits and facilitated 19 IPOs.

The company will use the funding to expand its platform capabilities, integrate advanced AI features, enhance customer support, and scale operations to meet the evolving needs of public safety agencies.

First Due is an all-in-one software platform for public safety agencies, providing unified solutions for fire, EMS, hospitals, and law enforcement. The company offers a wide range of services and products including pre-incident planning, mobile response, ePCR, NFIRS- and NEMSIS-compliant reporting, scheduling, fire prevention and inspections, asset and inventory management, and community engagement. The company serves more than 3,000 agencies across the United States and Canada, including the State of Michigan, the City of Charlotte, the San Bernardino County Fire Protection District, and the U.S. Department of Defense. Headquartered in New York, First Due is committed to advancing the most comprehensive platform available to public safety agencies.

Funding Details

Company: First Due

Raised: $355.0M

Round: Strategic Minority Growth Investment

Funding Date: August 2025

Lead Investor: JMI Equity

Additional Investors: TCV, Serent Capital

Company Website: https://www.firstdue.com/

Software Category: Public Safety Software / AI Operations Platform