Giga Raises $61 Million in Funding

Giga Raises $61 Million in Funding

Giga, a San Francisco, California-based AI company redefining how people interact with customer support, has raised $61 million in funding.

The round was led by Redpoint Ventures, with participation from Y Combinator and Nexus Venture Partners.

Redpoint Ventures is a venture capital firm founded in 1999. Based in Menlo Park, California, with additional offices in San Francisco, Los Angeles, Beijing, and Shanghai, the firm invests in seed, early, and growth-stage companies. Redpoint’s investment focus spans enterprise software, consumer internet, fintech, cloud infrastructure, and artificial intelligence (AI).

The funding will be used to expand Giga’s technical team, accelerate go-to-market growth, and scale enterprise deployments of its AI-powered support platform worldwide.

Founded by Varun Vummadi and Esha Manideep, Giga is an AI platform that automates enterprise customer support with emotionally intelligent, real-time agents. Designed for high-compliance environments, Giga’s agents combine contextual reasoning, secure orchestration, and sub-second response times to deliver human-quality conversations at global scale and ease a variety of customer support issues, from call abandonment to customer wait times. Headquartered in San Francisco, California, Giga’s mission is to automate complex enterprise support with emotionally intelligent AI agents.

Funding Details

Company: Giga AI, Inc.

Raised: $61.0M

Round: Undisclosed

Funding Date: November 2025

Lead Investor: Redpoint Ventures

Additional Investors: Y Combinator, Nexus Venture Partners

Company Website: https://giga.ai/

Software Category: AI / Customer Support Automation