Open.cx Raises $1.52M in Pre-Seed Funding

Open.cx, a Middletown, Delaware-based AI-driven customer support platform, has raised $1.52 million in pre-seed funding.

The round was backed by Y Combinator, Spacetime, Koen Köppen (CEO of Mollie), and others.

The company plans to use the funds to develop its platform further and expand its team.

Founded by Mo Gharbat, Open.cx is an AI-powered customer support platform designed to help high-volume businesses like airlines, banks, and startups handle complex customer service issues. Its AI agent is designed to seamlessly integrate with existing business systems and independently resolves complex Level 2 and Level 3 customer service issues.

Funding Details

Company: Open

Raised: $1.52M

Round: Pre-Seed

Funding Date: January 2025

Investors: Y Combinator, Spacetime, Koen Köppen

Company Website: https://open.cx/

Software Category: AI Customer Support